If you are involved in commissioning or putting together surveys them you can find some useful info over on Ben Healey’s blog including:
- his free guide to online surveys
- a very informative piece on why some internet surveys are a bit like your Mother
- an incredibly useful font set for creating those response boxes in paper questionnaires (an absolute lifesaver!)
I did one of Ben’s papers at Massey University last year, before he escaped out into the real world (which was very bad luck for Massey marketing students IMHO! 🙂 ).